Assistant Manager - Transactional Quality ( Life & Pensions Insurance/ Six Sigma/ Process Excellence) - Bangalore

Job Description Primary Duties & Responsibilities• Deliver 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU• Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets• Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent perform… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.