CES Voice

Processing user requests regarding phone provisioning and programming. Setting up and programming phones on the Cisco / Trading platforms Setting up Voice Recording for users on NICE platform Provisioning of DSL/ADSL Lines, Circuits and Toll Free lines Vendor Management and Inventory Management Escalate problems to Technology groups and the business managers as required. Perform statistical analysis and business reporting. Identify and facilitate automation opportunities. This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.