Customer Support Associate

Key Responsibilities: * Handle inbound and outbound customer interactions via calls, emails, and chats * Resolve queries related to health insurance coverage, claims, and wellness services * Maintain accurate records of customer interactions and updates in CR * Coordinate with internal departments to ensure seamless support •Deliver an excellent customer experience and maintain high satisfaction levels * Manage escalations professionally and ensure timely follow-ups Requirements: * Minimum 1-2 … This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.