Incident Response Analyst (Support Engineer)

Job Description Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments. Perform deep-dive analysis using system logs, traces, and debug data to identify root causes. Document all reported issues, diagnostic steps, and resolutions in the ticketing system for knowledge sharing and trend analysis. Escalate unresolved or complex cases to Tier 3 Engineering or R&D teams with detailed findings and replication s… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.