Information Technology Operations - Technology Support Engineer - Microsoft 365

Provide remote technical support for Windows desktops, laptops, peripherals and standard enterprise applications. Diagnose and resolve hardware, operating system, software, printing, connectivity, authentication and performance issues. Own incidents and service requests through resolution, keeping users informed and meeting agreed service levels. Escalate complex or high-impact issues to the appropriate resolver group with complete diagnostic information. Strong analytical, diagnostic and probl… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.