IT Application Support & Service Delivery Lead_RZ

The IT Application Support & Service Delivery Lead will oversee the IT applications ecosystem, including SAP and Salesforce, ensuring high system availability, performance, compliance, and customer satisfaction. Role & Responsibilities - Service Delivery Management: Oversee daily operations, including incident management and service request management from response to resolution, ensuring delivery of IT services with high system reliability, optimal performance, and adherence to defined SLAs. -… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.