Senior Analyst

Description We are recruiting for a Seeniuor Analyst in the KGS CH BOI Managed services team. In this team, your responsibilities will include supporting BOI-MS Operations team members in developing and maintaining MI Reports . Responsibilities Professional Background: • Strong understanding of key operational metrics including hours, utilization, penetration, FTE, and headcount, Average handling time (AHT) and other quality metrics ensuring efficient and effective MI reports • Design and imple… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.