ServiceNow / ITSM Process Transformation Specialist

We are looking for an experienced professional with strong expertise in ServiceNow workflows, IT Service Management (ITSM), and ITIL-based process transformation. The candidate should have experience assessing existing process maturity, identifying operational gaps, and driving improvements through process re-engineering, automation, and transformation initiatives. Key Responsibilities Demonstrate a strong understanding of ServiceNow workflows and ITSM processes. Assess existing process maturit… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.