Software Engineering - Custom Software Engineer

Solution Design & ImplementationLead ServiceNow CSM solution design and implementation activities.Gather and analyze business requirements from customer service, operations, and support teams.Translate business needs into scalable ServiceNow CSM solutions and workflows.Configure and customize ServiceNow CSM modules, including:Case ManagementCustomer Service PortalConsumer Service OperationsService Operations WorkspaceKnowledge ManagementCommunitiesRequest ManagementEntitlements and ContractsDes… This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.