Sr. Product Manager - Case Management & Agent Experience

Job Requisition ID 26WD101159 Position Overview We are looking for a Senior Product Manager to own Salesforce Case Management and the broader support platform experience. This role will drive the Case Management strategy and roadmap, modernize agent workflows, and define how Salesforce integrates with upstream and downstream systems. Strong Salesforce Service Cloud and Case Management experience is essential, along with platform product thinking, integration knowledge, and the ability to make … This is a short preview. Tap Apply to read the full job description and apply on the employer's or recruiter's page.